The pandemic of 2020 transformed daily life and redefined how the world works. As remote interaction became essential and traditional ways of working were upended, industries reliant on in-person processes, such as property surveying, faced urgent pressure to adapt.

HICH recognised this shift not as a disruption, but as an opportunity for innovation.

In response, the company developed the first-generation MyHICH survey reporting app: a powerful platform built to streamline and modernise the way surveyors create reports. The goal was clear: make reporting faster, simpler, and smarter without compromising on quality.

Through the use of custom-built templates for different survey types and a dynamic, code-based data logging system, HICH enabled surveyors to produce robust reports directly from the field. Using only a smartphone or tablet, professionals could now log images, record defects, and complete high-quality reports in real time, eliminating lengthy editing processes and repetitive formatting tasks.

Inspired by the visual clarity of a printed magazine, the reports generated by MyHICH are easy to read, visually polished, and intuitive for anyone, from homeowners to estate agents. Every report is image-rich and insight-driven, with no blank spaces, no unnecessary jargon, and no confusion.

The outcome was transformative. Surveyors were able to carry out more inspections per day while maintaining professional standards, and clients benefited from faster delivery and clearer documentation.

The success of the first-generation MyHICH app earned industry recognition and paved the way for the next phase of development.

Now, HICH has launched the next-generation MyHICH application, designed not just for professional surveyors, but for anyone needing a fast, efficient way to capture and review property data. With enhanced AI capabilities and a user-friendly interface, the updated app is accessible to homeowners, contractors, estate agents, and insurance professionals. No prior surveying experience is required.

Using only a mobile device, users can conduct inspections, log relevant data, and generate expert-reviewed reports, all without needing an on-site visit. The platform supports remote inspections 24/7, reducing project delays, cutting administrative costs, and enabling real-time decision-making from anywhere.

Whether used to manage rental properties, assess damage, or validate conditions for insurance, the new MyHICH app offers a more agile, cost-effective approach to property reporting.

In today’s fast-paced world, where time and resources are increasingly valuable, HICH’s technology provides both.

With MyHICH, HICH has not only responded to the challenges of a changing world, it is actively redefining how property reporting is done. The company continues to lead the way in bringing innovation, accessibility, and efficiency to a sector ready for transformation.